Room Accomodation : TV, Air-conditioning, Toilet with bidet feature, Refrigerator, Electlic kettle, Hair-dryer, Japanese tea set, Safety box, Wi-Fi,
Amenity: Shampoo, Hair conditioner, Body soap, Hand soap, Basic skin care products, Cotton facial pad, Toothbrush, Hair comb, Shower cap, Shaver, Towels, Body towels, Yukata(Japanese robe)

We are afraid that inside of the buiding is all non-smoking. Smoking area is located outside.

Yes

Check-in : 2:00PM～ / Check-out : ~10:30AM

All 3 Onsen baths are for private use.

We are afraid that Satonoyu is only for stay guest.

Dinner starts from 6:00pm or 6:30pm
Breakfast starts from 8:00am or 8:30am

There would be additional charge for bringing food and drink from outside.

Yes, we are able to prepare non-allergic food. Kindly please contact us directly for more detail.

For up to 2 guests, we will serve meal in your room. For 3guests or more, meal will serve in private dining room.

Taxi may need some time to get to Satonoyu.
You are able to reserve taxi beforehand. Please contact to front desk anytime.

Since roads could freeze during winter time, we kindly ask you to change your tire to studless tire.
If your car is not 4WD, please park your car on the top and we will go there to pick you up.

4-7days prior to your arrival: 20%
2-3days prior to your arrival: 50%
a day prior to your arrival: 80%
on your arrival day: 100%

Reservation can be made up to 6months in advance.

Yes. (Kindly please check availability)

We kindly ask to make reservation at least 5days prior.

Yes. Please check kids accomodation fee with us.

Yes. Kindly please contact us for our bank account detail.

Yes. (VISA, Master Card, American Express, JCB, and Diners)

No. Please pay all the charge upon your check-out.